At Delta Dime, we strive to provide high-quality products and a smooth shopping experience. Your satisfaction is our priority, and we understand that sometimes a return may be necessary. Please review our return policy carefully:

1. Eligibility for Returns

• Returns are accepted only for products that are defective, damaged, or incorrect.

• Perishable items, opened consumables, and items that have been used or tampered with cannot be returned.

• All return requests must be submitted within 7 days of receiving your order.

2. How to Request a Return

• Contact our customer service team via email at support@deltadime.com with your order number and reason for the return.

• Include photos if the item is damaged or incorrect.

3. Return Process

• Once your request is approved, we will provide instructions for returning the product.

• Products must be returned in their original packaging.

• Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

4. Refunds

• Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item.

• Only the purchase price of the item will be refunded; shipping fees are non-refundable.

5. Exchanges

• Exchanges for a different product can be requested if the original product is defective or incorrect.

• Contact customer support to initiate an exchange.

Delta Dime reserves the right to refuse any returns that do not comply with this policy.